F&L Cleaning Solutions Pty Ltd (ABN 92 642 097 336) runs flcleaning.com.au. We respect your privacy and handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
We collect the contact and business details you give us when you fill in our quote form, call us or email us. This can include your name, business name, email, phone number, suburb and details about your premises and cleaning needs. We may also collect business contact details from public sources, such as business websites and directories, so we can contact businesses about our cleaning services.
Why we collect it
We use your information to reply to you, prepare your quote and provide and manage our cleaning services. This includes booking, invoicing and service updates.
Who helps us
We use trusted service providers to run our website, forms, customer records, email and hosting. Some of them may store information outside Australia. They only handle your information so they can provide those services to us.
Cookies and analytics
Our website and its service providers may use cookies and similar technology to keep the site working and secure and to understand how it's used.
We don't sell your information
We don't sell, rent or trade your personal information.
Access and correction
You can ask to see the personal information we hold about you, or ask us to correct or delete it. You can also ask us to stop contacting you at any time. Contact us using the details below and we'll respond as soon as we reasonably can.
Contact us
If you have a question or concern about your privacy, contact us: - Email: info@flcleaning.com.au - Phone: 0412 073 637
If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
We may update this policy from time to time. The latest version will always be on this page.