Short answer: Cleaning an office in a Brisbane CBD tower is as much about the building as the office: after-hours entry, swipe cards, security sign-in, lift and loading-dock rules, and where the bins go. We clean CBD offices weekly or more often, mostly after hours, with our own equipment and products, and we follow both your procedures and your building's. We're fully insured and police-checked. Your first clean is free, then one flat monthly price.
For a quick overview of who we clean for in the city, see our Brisbane CBD area page. This post is the practical guide for office managers in a multi-tenant tower.
Why towers are different
In a standalone office, your key and your alarm are all that matter. In a CBD tower, building management controls the lobby, lifts, loading dock, car park and waste rooms, and often sets hours when contractors can work. Safe Work Australia's model Code of Practice says emergency planning in a multi-tenanted office building should be coordinated by the person with management or control of the workplace, such as the property manager, in consultation with tenants[1]. The same Code uses "a cleaner working by themselves at night in a city office building" as an example of remote or isolated work, a risk that has to be managed, including how the worker can communicate[1].
So the first job is a clear plan that suits both you and the building.
The CBD access checklist
Before the first clean, we confirm:
- After-hours entry: which door, the security desk sign-in, and any contractor induction the building requires
- Swipe cards: how many, which floors and hours they're programmed for, and who requests them from building management
- Your tenancy: key or card for your door, and your own alarm code and zones
- Lifts and dock: whether goods lifts or the loading dock must be used for equipment and bins
- Waste: where general waste and recycling go, and any separation rules
- Contacts: your after-hours contact, the building's security desk and facilities manager
The OAIC's guide to securing personal information lists controlling access to the workplace and alarm systems among practical physical security steps[2], so a written access plan protects you as well as us.
What a typical CBD office clean includes
- Bins emptied and relined, waste taken to the building's waste room
- Kitchens: benches, sinks, splashbacks, dishwasher and appliance fronts
- Bathrooms inside your tenancy (common-area bathrooms are usually the building's contractor)
- Desks and counters wiped around your things
- Meeting rooms: tables, chair arms, whiteboard ledges
- High-touch points: handles, switches, taps, access readers inside your tenancy
- Hard floors mopped, soft floors vacuumed
- Internal glass and reception glass spot-cleaned
We do not read, move or sort documents. For law, accounting and finance offices, our post on law and accounting firm cleaning covers confidentiality in more detail.
Your tenancy, the building's common areas
Most CBD buildings have their own contractor for lobbies, lifts and common bathrooms. Your cleaner looks after your tenancy. Check your lease and ask building management where the line is, so nothing falls between the two.
Inside your tenancy, Queensland's Work Health and Safety Regulation still requires your business to ensure, so far as is reasonably practicable, that the toilets, washing and eating facilities you provide are in good working order and clean, safe and accessible[3].
Timing
CBD buildings often restrict contractor hours, and many offices have staff working late. We agree a window that suits both, and mop when floors can dry. Safe Work Australia recommends cleaning schedules and drying floors after cleaning[4].
Frequency for CBD offices
Small tenancies often start weekly or twice weekly. Larger floors with busy kitchens and in-tenancy bathrooms usually need three to five visits a week. We suggest a frequency after a quick call or walkthrough.
Questions to ask your building manager
- Which contractor cleans the common areas, and what's included?
- What hours can contractors work, and is an induction required?
- How are swipe cards for contractors requested and cancelled?
- Where do tenants' general waste and recycling go?
How it works with F&L
- Call 0412 073 637 or get a quote online.
- Quick call about your site, or a short walkthrough for larger sites.
- One flat monthly price for your chosen frequency.
- First clean free, so you can see the standard before you decide.
FAQs
Can you work with our building's security and induction rules? Yes. We follow your building's procedures as well as your access and alarm procedures.
Do you clean the building's common areas? Usually no. We clean your tenancy; the building's contractor typically handles lobbies and common bathrooms.
Which areas do you cover? Brisbane businesses within about 15 km of the CBD, plus the Gold Coast and Tweed, from around Labrador down to Kingscliff, including inland spots like Nerang.
Are you insured and police-checked? Yes.
Get a quote
Call 0412 073 637 or get a quote online. Your first clean is free, and after that it's one flat monthly price.
Sources
- Safe Work Australia, Model Code of Practice: Managing the work environment and facilities (updated December 2025)Supports: emergency planning in a multi-tenanted office building should be coordinated by the person with management or control, such as the property manager, with tenants; a cleaner working by themselves at night in a city office building is an example of remote or isolated work.
- OAIC, Guide to securing personal informationSupports: physical security steps such as controlling access to the workplace, security and alarm systems, and clean desk policies.
- Queensland Government, Work Health and Safety Regulation 2011 (Qld), section 41: Duty to provide and maintain adequate and accessible facilitiesSupports: a business must ensure, so far as is reasonably practicable, that toilets, drinking water, washing and eating facilities are in good working order and clean, safe and accessible, having regard to the nature of the work, the size and nature of the workplace and the number of workers.
- Safe Work Australia, Slips, trips and fallsSupports: polished, wet or greasy floors as slip hazards; have cleaning schedules in place and dry floors after cleaning.